Cryptocurrency deposits

I had transferred less than .0005 BTC to my Koinex wallet, but it hasn’t been credited to my Koinex wallet.
The 0.0005 BTC was utilised in transaction fees and Gas for confirming the transfer.
Fri, 6 Jul, 2018 at 7:13 PM
I had transferred BTC from my BTC wallet to my Koinex BCH wallet.
This is an invalid transaction. There are clear instructions on the deposit page, that you must not transfer anything apart from BTC to a BCH wallet. Ple...
Fri, 6 Jul, 2018 at 7:13 PM
I had transferred BCH to my BTC wallet in Koinex but it hasn’t yet credited to my wallet.
This is an invalid transaction. There are clear instructions on the deposit page, that you must not transfer anything apart from BCH to a BCH wallet. Ple...
Fri, 6 Jul, 2018 at 7:14 PM
I had made multiple BTC/LTC/BCH deposits to my Koinex wallet, but almost half of it wasn’t credited to my Koinex wallet
This happens usually with Bitcoin, wherein the total amount is split into multiple transactions and is sent through a single hash. Please raise a support ...
Fri, 6 Jul, 2018 at 7:15 PM
I forgot to add a Destination tag/Memo ID while trying to make a Ripple/Stellar deposit in my Koinex wallet.
The destination tag/Memo iD is mandatory when trying to deposit XRP/XLM in your Koinex wallet. It can be found in the balances page, in the Koin wallet al...
Fri, 6 Jul, 2018 at 7:16 PM
I have added an incorrect destination tag/123456/Memo id while making a deposit in my Koinex wallet.
The destination tag/Memo id is mandatory when trying to deposit XRP/XLM in your Koinex wallet. It can be found in the balances page, in the Koin wallet alo...
Fri, 6 Jul, 2018 at 7:16 PM
How many block confirmations before i receive my cryptocurrency.
The number of block confirmations on every cryptocurrency varies. Please check the list below to learn of the confirmations required for a transfer into you...
Thu, 30 Aug, 2018 at 6:59 PM