Login issues
If you’ve forgotten your primary password, you will still be able to retrieve it by clicking on the forgotten password option on the login page. You must us...
Fri, 6 Jul, 2018 at 7:02 PM
Please raise a ticket, attaching a picture of you holding your PAN card. Along with this, hold a sheet of paper with the date and the term "KOINEX"...
Thu, 9 May, 2019 at 4:59 PM
Please raise a ticket and attach a picture of you holding your PAN card. Along with this, hold a sheet of paper with the date and the term "KOINEX"...
Thu, 9 May, 2019 at 5:01 PM
The most common cause for "Incorrect Code" errors is that the time on your Google Authenticator app is not synced correctly. To make sure that you...
Thu, 12 Jul, 2018 at 3:33 PM
Please log out of Koinex, close the browser and re-open a new browser. Try logging in again, if the issue persists then you may raise a support ticket.
Fri, 6 Jul, 2018 at 7:58 PM