The most common cause for "Incorrect Code" errors is that the time on your Google Authenticator app is not synced correctly. To make sure that you have the correct time in your Google Authenticator app follow the instructions for your operating system below - 


On Android:

  1. Go to the Main Menu on the Google Authenticator app

  2. Select Settings

  3. Select Time correction for codes

  4. Select Sync now


On iOS (Apple iPhone):

  1. Go to the iPhone Settings App. (your phone settings area)

  2. Select General

  3. Select Date & Time

  4. Enable Set Automatically

  5. If it's already enabled, disable it, wait a few seconds and re enable


If the issue persists, please refer here.