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What is Loop?
What are the features of Loop?
How does Loop work?
What is a Peer-to-Peer exchange?
What is a request?
See all 28 articles
Registration and Verification
How do I Register on Loop?
I already have a Koinex account. Do i need to create a different account for Loop?
How to create an account on Loop? What documents are needed for the KYC verification?
How do I ensure my Loop account is safe?
What happens when I report an unusual activity on my Loop account?
Is Loop wallet secure?
I forgot my password. How can i reset my password?
How do i place a buy offer?
Can I place a buy order for less than 1 bitcoin?
Is Buying BTC/ETH/XRP instant or is there a waiting time?
I have made payment, but I forgot to press the I have paid Button?
If the buyer marks payment as complete, will the bitcoin be released automatically from escrow or by me in a specified time frame?
How do I place a sell offer?
How can I Sell the BTC/ETH/XRP which are stored in my Koinex wallet?
If the buyer marked payment as complete, will the bitcoin be released automatically from escrow or by me in a specified time frame?
What all payment methods are available on Loop?
How long does it take for BTC/ETH/XRP to show in account once it is released from the escrow?
What is a Dispute?
How long will it take to solve a dispute?
I am scammed. What should i do?
How and when can a dispute be started and what to do when you're in a dispute?
Can a dispute be raised again after it is solved?
See all 6 articles
How to send BTC/ETH/XRP to another wallet from Loop wallet?
How to deposit BTC/ETH/XRP from another wallet to the Loop wallet?
What can I edit on a listing?
When can I edit a listing?
What Happens to ‘My Pending Requests’ ?
What happens to my ‘Collateral’?