Cryptocurrencies/ Tokens/ Digital Assets

Cryptocurrency Basics

What are cryptocurrencies?
Cryptocurrencies are a new form of digital currencies which are built on top of a new technology called blockchain. Cryptocurrencies are secure (through lat...
Sat, 7 Oct, 2017 at 1:33 AM
Why should I invest in cryptocurrencies?
As for any kind of financial instrument, cryptocurrencies offer an opportunity to make huge profits (or capital gains) due to substantial volatility in pric...
Sat, 7 Oct, 2017 at 1:34 AM
Can I use my Koinex cryptocurrency wallets to only store my cryptocurrencies?
Yes, your Koin wallets must be used to store the designated cryptocurrencies only.
Fri, 6 Jul, 2018 at 7:08 PM
Can I have multiple wallets (or wallet addresses) for one cryptocurrency on Koinex?
You will be allotted Koin wallets for all cryptocurrencies and you must use the same wallets to store the respective currencies. You cannot have multiple w...
Fri, 6 Jul, 2018 at 7:09 PM
What is a public key? Where can I find the public key of Koinex cryptocurrency wallets?
Public Key is the unique address of your cryptocurrency wallet. You can use it to store and receive cryptocurrencies. On Koinex, you can find the Public Ke...
Fri, 6 Jul, 2018 at 7:11 PM
What is a private key? Can I have the private key of my Koinex cryptocurrency wallets?
Private Key is like a secure password to unlock your cryptocurrency wallets. Koinex manages your private keys and stores them safely where no unauthorized ...
Fri, 6 Jul, 2018 at 7:11 PM
What is destination tag for Ripple?
A destination tag is extra information with a Ripple transaction, just like a reference number with bank transactions. To receive Ripple tokens into your a...
Fri, 6 Jul, 2018 at 7:12 PM
I was supposed to receive a few tokens/coins in return of some ETH I had sent, but I don’t see a credit in my Koinex wallet.
Your ETH wallet can only receive ERC20 coins/tokens that are listed on Koinex. Attempting to deposit or receive any other tokens apart from the tokens lis...
Fri, 6 Jul, 2018 at 7:15 PM
I have sent ETH via smart contract but haven't received it in my Koin wallet.
When depositing ETH in your Koin wallet you were asked not to make a deposit via Smart contract.  Please raise a support ticket with the transaction hash ...
Fri, 6 Jul, 2018 at 7:16 PM