Case 1. Bank details have changed/Linked a Joint signatory bank account
Please raise a ticket, attaching a picture of you holding a personalised cancelled cheque of the new bank account, along with the following information -
IFSC CODE:
BANK NAME:
BRANCH NAME:
ACCOUNT NUMBER:
REPEAT ACCOUNT NUMBER:
ACCOUNT HOLDER'S NAME:
ACCOUNT TYPE:
MOBILE NUMBER
(linked to this Bank Account)
Case 2. Linked an NRO/NRE bank account
For security concerns, we must freeze your account until you send us information of a domestic account that could be linked with your Koinex profile.
Please raise a ticket, attaching a picture of you holding a personalised cancelled cheque of the new bank account, along with the following information -
IFSC CODE:
BANK NAME:
BRANCH NAME:
ACCOUNT NUMBER:
REPEAT ACCOUNT NUMBER:
ACCOUNT HOLDER'S NAME:
ACCOUNT TYPE:
MOBILE NUMBER
(linked to this Bank Account)